New York Wellness (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
- Collection of Personal Information
We may collect the following personal information:
- Your name, contact details (address, email, phone number) for booking and communication purposes.
- Health information relevant to your treatment, with your explicit consent, to ensure the safety and effectiveness of our services.
- Payment information to securely process transactions.
- Usage data when you interact with our website or social media (e.g., IP address, browser type, cookies).
- Photographs and testimonials you provide, with your consent, for promotional use on our social media or marketing channels.
- Use of Personal Information
We use your information to:
- Provide IV infusion therapy and related wellness services tailored to your needs.
- Process payments and manage appointments.
- Send appointment reminders, updates, offers, and other communications (with your consent).
- Improve our services through feedback and analytics.
- Display photographs and testimonials for marketing or social media purposes, only with your explicit consent.
- Disclosure of Personal Information
We may share your information with:
- Healthcare professionals, when required for your treatment.
- Payment processors or third-party service providers assisting in business operations.
- Regulatory authorities, if required by law.
We do not sell or share your personal information for marketing purposes without your consent.
- Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.
- Access and Correction
You have the right to access and correct your personal information. Contact us to request updates or changes to your information.
- Cookies and Online Data
We use cookies to enhance your browsing experience on our website. You can manage or disable cookies through your browser settings.
- Use of Photographs and Testimonials
Photographs and testimonials are only used for promotional purposes with your consent. You can withdraw consent at any time by contacting us to remove your images or testimonials.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.
- Contact Us
If you have questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
New York Wellness
Phone: 0422 799 410
Email: client@newyorkwellnessco.com